Customer Support Representative (On-site, Temporary)

Job summary

A temporary Customer Support Representative position is available for the summer months, specifically from June 2026 to August 2026. The role involves assisting customers with inquiries related to products and services, primarily through email and social media.

Qualifications

• Experience in customer support or a similar service role
• Excellent communication skills in English; proficiency in Danish, Swedish, or other Nordic languages is preferred
• Strong problem-solving abilities and patience in handling challenging cases

Responsibilities

• Respond to customer inquiries promptly and accurately via support channels and social media
• Identify customer needs and assist them in utilizing specific features
• Analyze and report any product malfunctions
• Monitor and respond to customer reviews politely, providing requested information
• Achieve set KPIs, focusing on customer satisfaction

Skills

• Strong communication and interpersonal skills
• Ability to troubleshoot issues effectively

Education

• Not specified

Tools

• Not specified