Customer Support Representative (Remote, Greece)

Job summary

This position involves providing customer support to Norwegian-speaking clients while working remotely from Greece. The role is suited for individuals fluent in Norwegian who are eager to deliver excellent customer service in a vibrant location.

Qualifications

• Fluency in Norwegian (both written and spoken) is required; proficiency in English is a plus.
• Excellent communication skills with a friendly and professional demeanor.
• Strong problem-solving abilities and a proactive approach to customer inquiries.
• Familiarity with CRM systems and customer service software is advantageous.
• No prior experience necessary, just a positive attitude and willingness to learn.

Responsibilities

Benefits

• Deliver customer support to Norwegian-speaking clients via phone, email, and chat.
• Respond promptly and accurately to inquiries about products, services, and company policies.
• Manage and resolve customer complaints to ensure a positive experience.
• Maintain detailed records of customer interactions in the CRM system.
• Collaborate with colleagues and departments to meet customer needs and enhance service quality.
• Stay updated on product developments and industry trends to provide informed assistance.
• Competitive monthly salary.
• Monthly bonus.
• Two additional salaries per year.
• Fully paid relocation package, including airport pick-up.
• Comprehensive training provided at no cost.
• Health insurance coverage.
• Ongoing support from residents of Greece before and during your stay.