Customer Service Representative (Remote)

Job summary

A motivated and customer-oriented German Speaking Customer Representative is needed to provide exceptional support for a prestigious automotive brand. This fully remote role offers the opportunity to work from home in Greece, with paid relocation assistance included.

Qualifications

• Fluency in German (both written and spoken) is required.
• Strong customer service skills with effective communication abilities.
• Previous experience in automotive customer support is advantageous but not essential.
• Self-motivated and proactive, capable of working independently in a remote environment.

Responsibilities

Benefits

• Deliver outstanding customer service to German-speaking clients regarding Mercedes-Benz products and services.
• Manage customer inquiries through phone, email, and chat in a professional manner.
• Ensure customer satisfaction by promptly resolving issues.
• Collaborate with team members and utilize systems to provide high-quality support.
• Competitive monthly salary.
• Two additional yearly bonuses and a monthly performance bonus.
• Paid relocation to Greece, including airport pick-up and training.
• Health insurance and continuous support from residents in Greece.