Customer Service Representative (Nordic Languages, Greece)

Job summary

This role involves providing exceptional customer support to clients speaking New Nordic languages while based in Greece. The position includes a fully paid relocation package to facilitate the transition to a new environment. Responsibilities include addressing customer inquiries across various communication channels and ensuring a high level of service.

Qualifications

• Fluency in one or more Nordic languages and English, both written and spoken
• Previous experience in customer service or similar roles is preferred
• Strong communication and interpersonal skills
• Ability to multitask in a fast-paced environment
• Attention to detail and excellent problem-solving abilities
• Customer-focused mindset with a commitment to service excellence

Responsibilities

Benefits

• Assist Nordic language-speaking customers via phone, email, and chat
• Respond promptly and professionally to customer inquiries
• Maintain accurate records of customer interactions using CRM systems
• Collaborate with team members to resolve customer concerns
• Educate customers about product features and benefits
• Collect and relay customer feedback to enhance service offerings
• Participate in ongoing training to remain informed about products and processes
• Fully paid relocation package
• Private health insurance
• Two additional salaries per year
• Assistance in finding accommodation after hotel stay
• Comprehensive training provided
• Monthly performance bonus
• Additional benefits available