Customer Service Agent (Remote)

Job summary

A Danish-speaking Customer Service Agent is needed to assist customers remotely for a well-known automotive brand. This full-time position allows you to work from home while based in Greece, providing support through various communication channels including phone, email, and online chat. Comprehensive training will be provided to ensure success in the role.

Qualifications

• Proficiency in Danish at C1/C2 level, both written and verbal
• High level of English proficiency
• Valid EU passport
• Must be residing in Greece or willing to relocate (relocation package available)

Responsibilities

• Respond to customer inquiries via telephone, email, and online chat
• Provide high-quality customer service and support
• Participate in training sessions to enhance service skills

Skills

• Excellent communication skills in Danish and English
• Strong problem-solving abilities
• Ability to work independently in a remote environment

Education

• No specific educational requirements mentioned

Tools

• Communication tools for customer support (specific tools not mentioned)