Customer Service Agent (Remote)

Job summary

This role involves providing customer support for PayPal users, primarily in Danish, while working remotely from Greece. Responsibilities include handling customer inquiries through various communication channels such as phone, email, and online chat. Comprehensive training will be provided to ensure effective service delivery.

Qualifications

• Proficient in Danish (C1/C2 level) and high proficiency in English, both written and verbal.
• Must possess a valid EU passport.
• Native language and nationality must be clearly stated in the application materials.
• Candidates should be residing in Greece or willing to relocate, with relocation assistance available.

Responsibilities

• Respond to customer inquiries via telephone, email, and online chat.
• Provide accurate information and solutions to customer issues.
• Maintain a high level of customer satisfaction through effective communication.

Skills

• Strong communication skills in Danish and English.
• Ability to work independently in a remote environment.
• Problem-solving skills and customer-oriented mindset.

Education

• No specific educational requirements mentioned.

Tools

• Familiarity with customer service software and communication tools is beneficial.