Customer Service Agent (Remote)

Job summary

This role involves providing customer support as a Danish-speaking Customer Service Agent for a leading imaging and technology brand. The position is fully remote, allowing you to work from home while assisting Danish-speaking customers with inquiries, troubleshooting, and order-related questions.

Qualifications

• Fluent in Danish (C1/C2 level) with strong written and verbal communication skills.
• High proficiency in English.
• Must have a valid EU passport.
• Must be either residing in Greece or willing to relocate, with a relocation package available for successful candidates.

Responsibilities

• Serve as the first point of contact for customers, addressing product inquiries and providing general support.
• Assist customers with troubleshooting and order-related questions.
• Participate in comprehensive training and ongoing development to enhance skills.

Skills

• Strong customer service orientation.
• Excellent communication skills in both Danish and English.

Education

• No specific educational requirements mentioned.

Tools

• Customer support tools and software (specific tools not mentioned).