Customer Service Agent (Remote)

Job summary

A Danish-speaking Customer Service Agent is needed to provide support for customers in a fully remote capacity from Greece. This role involves being the first point of contact for customer inquiries through various communication channels including phone, email, and live chat.

Qualifications

• Proficient in Danish (C1/C2 level) and high proficiency in English
• Native language and nationality must be stated in application materials
• Valid EU passport required
• Must be residing in Greece or willing to relocate

Responsibilities

• Respond to customer inquiries via telephone, email, and live chat
• Provide friendly and professional support across a range of customer issues

Skills

• Strong communication skills in both Danish and English
• Ability to handle customer inquiries effectively and efficiently

Education

• No specific educational requirements mentioned

Tools

Benefits

• Communication tools for customer support (specific tools not listed)
• Competitive monthly salary
• Monthly performance bonus
• Fully paid relocation package including flight, airport transfer, and hotel stay
• Private health insurance
• Two additional salaries per year
• Assistance in finding accommodation after hotel stay
• Additional benefits may apply