Customer Service Agent (Remote)

Job summary

This role involves providing customer support for PayPal users in Danish, working remotely from Greece. Responsibilities include addressing customer inquiries through various communication channels such as phone, email, and online chat. Comprehensive training will be provided to ensure effective service delivery.

Qualifications

• Proficiency in Danish at C1/C2 level, both written and spoken
• High level of English proficiency
• Valid EU passport
• Must be residing in Greece or willing to relocate

Responsibilities

• Respond to customer inquiries via telephone, email, and chat
• Provide assistance and support to PayPal users
• Participate in training sessions to enhance service skills

Skills

• Strong communication skills in Danish and English
• Customer-oriented mindset
• Ability to work independently in a remote setting

Education

• No specific educational requirements mentioned

Tools

• Communication tools for customer support (specific tools not mentioned)