Customer Service Agent (Danish, Remote)

Job summary

This role involves providing customer support for a major streaming service, specifically for Danish-speaking clients. The position is fully remote, allowing for flexibility while working from home.

Qualifications

• Proficiency in Danish at C1/C2 level, both written and spoken.
• High level of English proficiency.
• Must possess a valid EU passport.
• Native language and nationality should be clearly stated in the application.

Responsibilities

• Respond to customer inquiries through telephone, email, and online chat.
• Provide assistance and support to customers regarding their accounts and services.
• Participate in training sessions to enhance service delivery skills.

Skills

• Strong communication skills in both Danish and English.
• Ability to handle customer inquiries with professionalism and efficiency.
• Problem-solving skills to address customer issues effectively.

Education

• No specific educational requirements mentioned.

Tools

• Familiarity with customer service software and communication tools is beneficial.