Customer Engineer (On-site, EMEA)

Job summary

The role involves enhancing the business and technical relationship between customers and cloud services. You will collaborate with account executives and the broader field organization to drive strategic pursuits for distributed cloud offerings. Your focus will be on developing plans to accelerate business growth by expanding the pipeline and closing opportunities.

Qualifications

• Bachelor's degree or equivalent practical experience.
• 10 years of experience in a sales or customer-facing role.
• Experience working with C-level executives and cross-functional teams.
• Familiarity with key defense system integrators, service providers, and independent software vendors.
• Experience managing agreements or partnerships.

Responsibilities

Preferred qualifications

• Strengthen the business and technical relationship with customers.
• Work with account executives to drive strategic pursuits for distributed cloud offerings.
• Create strategies to grow the business pipeline and close opportunities.
• Background in defense and intelligence sectors, including customer and partner ecosystems.
• Knowledge of the competitive landscape, including cloud providers and platforms.

Skills

• Strong problem-solving abilities for technical issues.
• Ability to liaise with product marketing and engineering teams to stay updated on industry trends.

Education

• Bachelor's degree or equivalent practical experience required.

Tools

• Familiarity with cloud computing technologies and tools.