Customer and Sector Insights Lead (Mining, Remote)

Job summary

This role is focused on driving growth in designated market sectors within the mining industry, emphasizing the capture and dissemination of customer insights. Reporting to the Customer & Market Insights Manager, the position involves collaboration across various functions to align commercial views with customer needs and support revenue growth.

Qualifications

• Bachelor’s degree in Engineering or equivalent experience.
• Proven experience in developing and executing commercial growth strategies in the mining sector.
• Experience working with mining customers across multiple international regions.
• Strong decision-making skills in commercial negotiations and pricing.
• Excellent leadership and communication skills in English.
• Proficient in data analysis using CRM, Power BI, and Excel.

Responsibilities

• Act as the commercial expert for the mining sector, enabling Sales to meet revenue targets.
• Lead efforts to win contracts and tenders.
• Conduct global field sales work to enhance Sales’ expertise.
• Capture and share customer insights with relevant teams.
• Design go-to-market strategies tailored to target sub-sectors.
• Collaborate with various teams to integrate customer insights into product development and sales strategies.
• Develop solution selling capabilities for Sales to enhance customer value propositions.
• Maintain a network of market contacts and represent the company at events.

Skills

• Strong analytical and decision-making skills.
• Exceptional leadership and followership abilities.
• Excellent written and verbal communication skills.

Education

• Bachelor’s degree in Engineering or equivalent experience.

Tools

• CRM systems, Power BI, Excel.