Customer Advisor (On-site, Aarhus)

Job summary

The role involves providing customer support in a call center environment, addressing inquiries related to TV, internet, and mobile services. The position requires assisting customers with technical issues and ensuring they have the appropriate products. Training will be provided for the first four weeks, during which employees will learn about technical support and systems.

Qualifications

• Empathetic and trustworthy demeanor
• Ability to maintain composure under pressure
• Willingness to take responsibility for work
• Openness to learning from mistakes

Responsibilities

• Handle incoming customer calls and resolve issues
• Engage in needs assessment to improve customer experience
• Promote relevant YouSee products based on customer needs

Skills

• Strong communication skills
• Customer service orientation
• Problem-solving abilities

Education

• Not specified

Tools

• Not specified