Customer Advisor (Gaming, Larnaca)

Job summary

Join a leading gaming brand as a Customer Advisor in Larnaca, Cyprus, where you will be part of a dynamic team focused on providing exceptional customer service. Enjoy a sunny Mediterranean lifestyle while building your career in the gaming industry.

Qualifications

• Native or proficient level of Danish (C2)
• Intermediate level of English (B1)
• Strong communication skills, including excellent phone conversation, attentive listening, and superior writing abilities
• Analytical and problem-solving skills with strong attention to detail
• Desire to learn and advance, with a curious mindset
• Must hold EU citizenship or a valid work permit for Cyprus
• Local candidates or those willing to relocate to Larnaca are encouraged to apply

Responsibilities

Benefits

• Respond efficiently to customer inquiries within specified timeframes
• Develop and maintain comprehensive technical knowledge of the client’s products and services
• Handle all correspondence as required
• Log all calls accurately in accordance with procedures
• Maintain and update job-related administrative forms
• Recognize when to escalate issues to other departments or senior staff
• Company-provided housing in Larnaca and round-trip flight covered
• Competitive fixed monthly salary with an attractive uncapped commission system
• Paid professional training
• Office hours only, with no weekend work
• Employee discounts
• Health and accident insurance covering both work and leisure time
• Opportunities for growth through various development programs
• Engaging company-wide initiatives, including wellness programs and themed events
• Job stability and lifelong skills development