Content Moderator (Thessaloniki)

Job summary

The role involves reviewing various types of content, including videos, news articles, images, and social media profiles, ensuring compliance with company policies and guidelines. Attention to detail, stress resistance, and concentration are essential for success in this position.

Qualifications

• Native-level proficiency in Swedish (C1) and fluent in English (C1)
• Excellent grammar skills
• Previous experience in BPO, contact center, or content moderation within the last year
• Ability to handle sensitive content, including topics such as child exploitation, violence, and hate speech
• High school diploma or equivalent
• Proficient computer skills
• Strong problem-solving abilities and research skills
• Excellent written communication, empathy, and cultural awareness

Responsibilities

Benefits

• Review and categorize content based on age-appropriateness, violence, sexual content, and political transparency
• Stay updated with company policies and guidelines
• Analyze and flag non-compliant content promptly
• Review reported content within established turnaround times and quality standards
• Identify trends and escalate issues beyond established policies
• Utilize market-specific knowledge to enhance user community support
• Engage in employee assistance programs and training initiatives
• Development opportunities within the company
• Relocation package including flight and accommodation for 2 weeks
• Health insurance
• Transport allowance of €65
• Performance bonuses
• Opportunity to work in rotating shifts for additional earnings
• Reimbursement for real estate agency fees (up to €350 if applicable)