Content Moderator (Thessaloniki)

Job summary

The role involves reviewing various types of content, including videos, news stories, and social media profiles, ensuring compliance with established guidelines. Attention to detail and the ability to work under stress are crucial for success in this position.

Qualifications

• Native-level proficiency in Norwegian (C1) and fluent in English (C1)
• Excellent grammar skills
• Previous experience in a BPO, contact center, or content moderation within the last year
• High school diploma or equivalent
• Ability to handle sensitive content

Responsibilities

• Review and categorize content based on age-appropriateness, violence, sexual content, and political transparency
• Stay updated with company policies and guidelines
• Analyze and flag non-compliant content promptly
• Identify trends and escalate issues as necessary
• Utilize market knowledge to enhance user community support
• Participate in employee assistance programs and training initiatives

Skills

• Strong problem-solving abilities and research skills
• Excellent written communication and empathy
• Cultural awareness of political and social issues relevant to the home country

Education

• High school diploma or equivalent

Tools

• Proficient in computer handling