Client Services Manager (Danish Market)

Job summary

The Client Services Manager is responsible for managing a portfolio of client accounts, ensuring successful campaign execution and client satisfaction. This role involves strong relationship management and collaboration with various internal teams to optimize campaign performance.

Qualifications

• 1–3 years of experience in client account management or customer success roles.
• Understanding of digital advertising and campaign management.
• Familiarity with programmatic advertising ecosystems and related tools is preferred.

Responsibilities

• Serve as the main contact for client accounts, fostering strong relationships.
• Oversee client onboarding, campaign launches, and ongoing management.
• Manage and optimize campaigns to meet KPIs.
• Monitor campaign performance and proactively address issues.
• Collaborate with internal teams to support client retention and growth.
• Provide client training and performance reporting, including post-campaign analysis.
• Identify opportunities for optimization and upselling based on client needs.

Skills

• Strong analytical and problem-solving abilities.
• Excellent communication and relationship-building skills.
• High attention to detail and organizational skills.
• Ability to manage multiple campaigns in a fast-paced environment.

Education

• Relevant educational background in a related field is preferred but not specified.

Tools

• Experience with ad servers, ad verification tools, and tag management systems is a plus.