City Center Specialist (Copenhagen)

Job summary

The role involves managing day-to-day operations at a City Center showroom, focusing on guest relations, customer service, and event coordination while generating sales leads and supporting the local sales team.

Qualifications

• Minimum 2 years of experience in sales.
• At least 1 year of experience in a retail showroom environment with a strong customer service track record.
• Preferably 2+ years in the interior design industry.

Responsibilities

• Engage customers and provide exceptional service to foster long-term relationships.
• Assist walk-in customers and those with appointments at the showroom.
• Develop relationships with local design firms and generate sales through these connections.
• Support the sales team with sample shipments and stock management.
• Organize and execute events, ensuring qualified attendance and logistics are managed.
• Maintain showroom cleanliness and order supplies as needed.
• Log customer visits and leads in Salesforce.

Skills

• Proven success in sales, marketing, and customer service.
• Knowledge of the building or decoration market is a plus.

Education

• High School Diploma or GED required.
• Bachelor’s degree in interior design, architecture, or a related field is preferred.

Tools

• Salesforce for lead and customer management.