Business Excellence Manager (Pharmaceutical, Nordic Region, Hybrid)

Job summary

This role focuses on enhancing commercial performance in the Nordic region through Sales Force Effectiveness (SFE) and Business Excellence initiatives within the Biopharma and Oncology sectors. The position requires collaboration with various stakeholders to leverage data and insights for improved customer engagement and sales strategies.

Qualifications

• At least 5 years of experience in the pharmaceutical industry.
• Background in pharma sales.
• Strong communication abilities.
• Experience in Sales Force Excellence, Business Excellence, or commercial analytics.
• Proficient in CRM systems, preferably Veeva CRM.
• Knowledge of Segmentation & Targeting, SFE analytics, and incentive models.
• Strong project and stakeholder management skills.
• High data literacy and awareness of AI technologies.
• Proficiency in English; knowledge of Nordic languages is a plus.

Responsibilities

• Lead the development and implementation of SFE initiatives across Nordic brands.
• Collaborate with Business Unit Directors and Sales Managers to align commercial strategies with SFE solutions.
• Drive customer engagement through omni-channel marketing strategies.
• Analyze sales data to provide insights for operational planning.
• Ensure best practices in territory design and alignment.
• Oversee the Nordic incentive process, including design and governance.
• Support sales management in enhancing team performance through training and analysis.
• Contribute to Nordic and global excellence initiatives, including those driven by AI.

Skills

• Strong analytical and strategic thinking skills.
• Excellent interpersonal and collaboration skills.
• Ability to manage multiple projects and stakeholders effectively.

Education

• Relevant degree in a related field is preferred.

Tools

• Familiarity with CRM systems, particularly Veeva CRM, and data analysis tools.