Assistant Store Manager (Retail, Remote/On-site)

Job summary

The role involves supporting the Head Coach in delivering an exceptional shopping experience and ensuring operational excellence within the store. The Assistant Store Manager will oversee a diverse team, implement strategies, and maintain compliance with company standards.

Qualifications

• Previous experience in retail and/or leadership roles.
• Strong command of the English language, both written and spoken.
• Proven ability to provide outstanding consumer service.
• Experience in team coaching and development.
• Flexibility to work shifts, including evenings and weekends.

Responsibilities

• Collaborate with the Head Coach to enhance customer service and shopping experience.
• Supervise and support team members, focusing on recruitment, development, and performance management.
• Implement operational processes to meet sales targets and improve consumer satisfaction.
• Oversee various store departments and ensure compliance with company standards.
• Provide reports on store activities and consumer insights.

Skills

• Strong communication skills.
• Ability to foster a positive work atmosphere.
• Passion for sports and retail.

Education

• Extensive experience in retail management is preferred.

Tools

• Familiarity with operational tools and processes relevant to retail management.