Assistant Store Manager (Retail, Copenhagen)

Job summary

The role of Assistant Store Manager involves acting as a brand ambassador and ensuring an exceptional customer experience while supporting the Store Manager in daily operations. This position requires strong networking abilities and a commitment to building lasting relationships with customers and team members.

Qualifications

• Proven experience in a customer-centric environment
• Excellent communication and social skills, both oral and written
• Proactive approach to enhancing customer experience
• Ability to coach and motivate colleagues
• Strong digital skills

Responsibilities

• Create and maintain a superior customer experience
• Recruit new clients and build lasting relationships
• Support the Store Manager in achieving profitable store operations
• Work flexible hours, including evenings, weekends, and holidays
• Actively pursue store goals and targets
• Ensure a high-level visual presentation and accurate stock management

Skills

• Strong interpersonal and networking skills
• Ability to adapt to various customer needs
• Commitment to continuous learning and development

Education

• Relevant experience in retail or customer service is preferred.

Tools

• Familiarity with digital tools and retail management systems is advantageous.