Staff Forward Deployed Engineer (Remote)

Job summary

This role involves working within a field-based product engineering team focused on enhancing strategic customer outcomes and facilitating AI adoption. The position requires close collaboration with customers and various internal teams to address complex technical challenges and contribute to product development.

Qualifications

• Proven experience in software engineering with a focus on product contributions.
• Strong problem-solving skills, particularly in diagnosing complex technical issues.
• Experience with CI/CD workflows, API usage, and cloud environments.

Responsibilities

• Develop and contribute production-quality code, including bug fixes and new features.
• Collaborate with Product and Engineering teams to ensure customer-driven solutions align with long-term product goals.
• Engage with key customers to diagnose and resolve adoption and retention challenges.
• Provide data-driven recommendations to enhance product usage and workflows.
• Drive the adoption of AI technologies and develop patterns for effective software development lifecycles.

Skills

• Proficiency in programming and software development practices.
• Strong analytical skills for system analysis and problem resolution.
• Excellent communication skills for cross-functional collaboration.

Education

• Relevant degree in Computer Science, Engineering, or a related field is preferred.

Tools

• Familiarity with development tools and platforms used in software engineering and AI integration.