Senior Experience Designer (Remote)

Job summary

The role involves owning the experience strategy for a complex domain, focusing on transforming the manager and shift-worker experience through innovative design solutions. The designer will ensure that inclusion and continuity are central to every design, leveraging scalable frameworks and AI automation to enhance team capabilities.

Qualifications

• Expertise in radical prototyping and building complex, data-driven simulations.
• Experience in developing long-term design strategies that influence product roadmaps.
• Strong understanding of global accessibility standards and their integration into product ecosystems.
• Proven track record in implementing automated workflows and scalable design frameworks.
• Ability to lead cross-functional teams and align diverse stakeholders around user journeys.
• Experience in mentoring and uplifting the skills of peers in design practices.

Responsibilities

• Define long-term, evidence-based experience strategies that enhance user experience and link design quality to business outcomes.
• Lead the creation of prototypes to test hypotheses and mitigate risks in product development.
• Master end-to-end user journeys across various touchpoints, ensuring accessibility and continuity.
• Implement frameworks and automation tools to enable teams to produce high-quality assets efficiently.
• Foster collaboration with other teams, advocating for user evidence in strategic discussions.
• Mentor team members to promote a design-led culture and encourage innovative thinking.

Skills

• Prototyping mastery and strategic design capabilities.
• Strong advocacy for inclusion and accessibility in design.
• Operational scalability through automated processes.
• Cross-functional leadership and influence.
• Mentorship and skill development in design practices.

Education

• Relevant experience in design, user experience, or a related field is preferred.

Tools

• Familiarity with design and prototyping tools that support high-fidelity asset creation and user testing.