Senior Digital Merchandising Specialist

Job summary

The Senior Digital Merchandising Specialist is responsible for optimizing digital merchandising across various platforms, ensuring high-quality customer experiences through effective item and content execution. This role involves leading digital merchandising updates, maintaining quality assurance, and monitoring performance to drive conversion rates.

Qualifications

• Bachelor’s degree in Marketing, Business, or a related field.
• 3+ years of experience in digital merchandising, eCommerce operations, or related fields.
• Strong attention to detail and ability to execute accurately across multiple platforms.
• Excellent organizational and project management skills.
• Strong written and verbal communication skills.
• Proven problem-solving skills and ownership mindset.

Responsibilities

• Lead execution of digital merchandising updates across web, app, and third-party platforms.
• Manage end-to-end digital item setup, ensuring optimized content for discoverability.
• Conduct quality assurance for product launches and promotions, resolving execution issues.
• Monitor digital storefront performance and translate insights into actionable recommendations.
• Collaborate with cross-functional teams to ensure cohesive digital experiences.
• Support operational needs for third-party marketplace catalogs and maintain accuracy.
• Develop and implement solutions for operational improvements and governance frameworks.

Skills

• Familiarity with multi-platform retail environments and marketplace tools.
• Proficiency in Microsoft Excel and PowerPoint.
• Experience with CMS, PIM, and digital publishing tools.

Education

• Bachelor’s degree in Marketing, Business, or related field.

Tools

• Experience with digital performance reporting tools and catalog management systems.