IT Operations Engineer

Job summary

The IT Operations Engineer is responsible for maintaining the infrastructure that supports a secure and efficient global workforce. This role involves automating processes, ensuring compliance, and providing technical support for IT operations.

Qualifications

• Proficient in JumpCloud and Google Workspace administration.
• Strong scripting skills in Python, with knowledge of Bash/PowerShell for endpoint management.
• Familiarity with version control systems like Git.

Responsibilities

• Design and manage automated OS and software updates.
• Maintain security configurations and ensure audit readiness for IT audits.
• Integrate APIs between various tools to streamline workflows.
• Implement automated checks for unauthorized SaaS usage.
• Create dashboards for monitoring fleet health and system uptime.
• Serve as the final escalation point for complex IT issues.

Skills

• Systems expertise in JumpCloud and Google Workspace.
• Scripting proficiency in Python and Bash/PowerShell.
• Infrastructure mindset with experience in version control.

Education

• Relevant technical degree or equivalent experience in IT operations.

Tools

• JumpCloud, Google Workspace, Slack, Youtrack, Python.