Global Control Tower Manager

Job summary

This role involves leading a complex supply chain operation for a major strategic customer, focusing on decision-making and performance management. The position requires end-to-end ownership of supply chain visibility and execution, while fostering a high-performing team environment.

Qualifications

• Proven experience in leading high-performing teams within complex, global settings.
• Ability to motivate, coach, and develop talent, enhancing engagement and results.
• Strong decision-making skills, particularly under pressure.
• Effective communication skills for influencing stakeholders at all levels.
• High level of ownership and accountability.

Responsibilities

• Lead and inspire a cross-functional control tower team, establishing clear direction and performance expectations.
• Serve as the primary point of orchestration across various regions and functions.
• Utilize data and insights to drive proactive decision-making.
• Ensure comprehensive visibility and execution throughout the supply chain.
• Cultivate a culture of accountability and continuous improvement.
• Engage with senior stakeholders and customer leadership to maintain transparency and trust.

Skills

• Solid experience in Supply Chain Management, Control Tower, or Logistics operations.
• Strong understanding of end-to-end supply chain processes and dependencies.
• Familiarity with performance management, KPI frameworks, and continuous improvement methodologies.
• Proficient in using data-driven insights and digital tools.

Education

• Relevant educational background in supply chain management or a related field is preferred.

Tools

• Experience with digital tools and data analytics platforms related to supply chain operations.