Front Office Agent (Hospitality, Copenhagen)

Job summary

The role involves ensuring guest satisfaction from check-in to check-out at a hotel reception. The Front Office Agent will be responsible for creating a welcoming atmosphere and managing guest interactions efficiently.

Qualifications

• Completed training in the hotel industry with experience in guest service and administration.
• Fluent in English.
• Ability to inspire both guests and colleagues, with a good knowledge of local attractions.
• Strong interpersonal skills and a positive character.

Responsibilities

Additional Information

• Ensure guests are enthusiastic about their stay.
• Maintain composure during busy check-in periods.
• Prepare for shifts and ensure the Front Office area is clean and organized.
• Work flexible hours, including day, evening, and occasional night shifts.
• Permanent part-time position.
• Employee benefits include free stays at company hotels and discounts at partner establishments.