Front of House Team Member (Hospitality, On-site)

Job summary

The role involves providing exceptional service to guests in a hospitality setting, ensuring a welcoming atmosphere and high standards of quality. Team members will engage with customers, serve food and beverages, and maintain the shop's appearance.

Qualifications

• Passionate about customer service and quality experiences.
• Ability to maintain a cheerful and professional demeanor.
• Proactive in communication and feedback.
• Punctual and dedicated to team commitments.
• Detail-oriented and respectful of the workplace.

Responsibilities

• Guide guests to enhance their experience.
• Serve and explain menu items with expertise.
• Prepare and serve specialty coffee and tea, ensuring quality.
• Communicate effectively with kitchen staff.
• Maintain the shop's cleanliness and appearance.
• Contribute to a collaborative and diverse work environment.
• Engage positively with guests and colleagues.

Skills

• Strong interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Team-oriented with a willingness to learn and share knowledge.

Education

• No specific educational requirements mentioned.

Tools

• Coffee and tea preparation equipment, POS systems.