Fraud Detection Specialist

Job summary

The role involves investigating and auditing data to identify fraud patterns and validate existing defenses against fraudulent activities. The specialist will work closely with the Fraud & Investigations team to compile reports and provide actionable intelligence.

Qualifications

• Strong attention to detail and a methodical approach to problem-solving.
• Comfortable working with datasets and translating findings into actionable reports.
• Basic knowledge of SQL or eagerness to learn.
• Ability to manage multiple investigations simultaneously.
• Clear communication skills to explain findings to technical analysts.
• Prior experience in Trust & Safety, fraud investigation, or a similar analytical role is advantageous.

Responsibilities

• Conduct in-depth investigations into areas of fraud to identify missing patterns.
• Perform audits on fraud detection engines to minimize false positives.
• Compile detailed reports on fraudulent activities for the team.
• Identify new fraudulent behaviors and provide insights for rule development.
• Query databases using SQL to support investigations.
• Handle escalated cases related to platform misuse and assist with inquiries.
• Collaborate with senior analysts and managers to bridge data and technical rule writing.

Skills

• Investigative mindset with a knack for spotting anomalies.
• Data analysis and reporting capabilities.
• Basic SQL proficiency.
• Organizational skills to handle multiple tasks.
• Effective communication skills.

Education

• Relevant experience in fraud investigation or analytical roles preferred.

Tools

• Familiarity with SQL and data querying tools like Google BigQuery.