Dynamics 365 Platform Specialist

Job summary

This role focuses on managing and enhancing the Dynamics 365 platform, ensuring optimal performance and user support. The position involves hands-on operations, user training, and the integration of AI solutions.

Qualifications

• Recent degree in IT or related field.
• Strong curiosity and problem-solving mindset.
• Reliable and accountable work style.
• Effective communication skills, fluent in English; additional European languages are a plus.

Responsibilities

• Monitor the Dynamics 365 platform to identify and resolve issues proactively.
• Serve as the primary contact for user inquiries and support.
• Keep training materials and documentation updated as the platform evolves.
• Plan and conduct engaging training sessions tailored to various learning needs.
• Assist in the development and maintenance of AI agents to enhance automation capabilities.

Skills

• Strong organizational and follow-through abilities.
• Ability to communicate clearly with diverse audiences.

Education

• Recent degree in IT or a related field is preferred.

Tools

• Dynamics 365 platform and related Microsoft technologies.