Customer Service & Logistics Specialist (Remote, Denmark)

Job summary

The role involves supporting daily operations through effective customer service and logistics coordination, focusing on order handling and communication.

Qualifications

• Experience in customer service, logistics, or administration.
• Structured and detail-oriented approach to work.
• Ability to manage multiple tasks in a fast-paced environment.
• Clear and professional communication skills in both Danish and English.
• Reliability and ownership of tasks.

Responsibilities

• Communicate with customers regarding orders, deliveries, and logistics.
• Process and follow up on customer orders using ERP systems.
• Prepare documentation for warehouse, transport, and export.
• Book and coordinate transportation, including international shipments.
• Handle invoicing, credit notes, and commercial invoices.
• Support transport agreements and follow up with suppliers.

Skills

• Proficiency in ERP systems and Microsoft Office.
• Strong willingness to learn and adapt to new processes.

Education

• Relevant experience or education in logistics, customer service, or administration is preferred.

Tools

• ERP systems, Microsoft Office Suite.