Customer Service & Logistics Specialist

Job summary

This role involves supporting daily operations by managing customer orders, deliveries, and logistics coordination. The position requires effective communication and collaboration with various departments to ensure accurate order handling and timely shipments.

Qualifications

• Experience in customer service, logistics, or administration.
• Structured and detail-oriented work style.
• Ability to manage multiple tasks in a fast-paced environment.
• Clear and professional communication skills in Danish and English.
• Reliability and ownership of tasks.

Responsibilities

• Communicate with customers regarding orders, deliveries, and logistics.
• Process and follow up on customer orders using ERP systems.
• Prepare warehouse, transport, and export documentation.
• Book and coordinate transportation, including international shipments.
• Handle invoicing, credit notes, and commercial invoices.
• Support transport agreements and follow up with suppliers.

Skills

• Proficiency in ERP systems and Microsoft Office.
• Strong willingness to learn and adapt to new processes.

Education

• Relevant experience or education in customer service, logistics, or administration is preferred.

Tools

• ERP systems, Microsoft Office.