Assistant Store Manager (Retail, Copenhagen)

Job summary

This role focuses on delivering an exceptional customer experience while overseeing store operations and achieving sales goals. The Assistant Store Manager collaborates closely with the Store Brand Leader and the District Brand Leader to align with brand direction.

Qualifications

• Proven leadership and people management skills
• Strong business acumen with a focus on visual and operational excellence
• Critical thinking abilities and a commitment to innovation
• Experience in hiring, coaching, and conflict resolution

Responsibilities

• Lead and motivate the team through feedback and accountability
• Manage customer care and ensure high service standards
• Assist in performance appraisals and employee development
• Facilitate hiring, onboarding, and training processes
• Drive sales and maintain business awareness to exceed goals
• Oversee operational tasks and uphold company policies
• Analyze sales reports to inform strategies for maximizing sales

Skills

• Leadership and team management
• Business analysis and operational strategy
• Coaching and mentoring
• Conflict resolution

Education

• Relevant experience in retail management preferred

Tools

• Sales reporting tools
• Inventory management systems