Assistant Store Manager (Retail, Copenhagen)

Job summary

This role involves supporting the Store Manager in daily operations while ensuring exceptional customer service and team performance. The Assistant Store Manager will analyze store performance, enhance customer satisfaction, and train team members on products and sales techniques.

Qualifications

• Proven experience in a supervisory role
• Team player with the ability to lead and coach
• Knowledge of retail KPIs and previous retail experience preferred
• Strong customer service skills and a passion for retail
• Basic math skills and understanding of retail operations
• Effective communication abilities
• Flexible schedule, including weekends and holidays

Responsibilities

Additional Benefits

• Analyze store performance and implement adjustments for productivity
• Deliver customer satisfaction and boost sales through enhanced customer experience
• Train team members to meet or exceed customer expectations
• Assist in scheduling and coordinating staff rotas
• Implement loss prevention procedures to minimize losses
• Support recruitment, training, and development of the store team
• Act as a key holder and engage in retail duties on the shop floor
• Handle customer inquiries and complaints
• Adhere to company policies and perform additional duties as required
• Competitive compensation with potential for bonuses
• Development opportunities and inclusive work environment
• Generous staff discount and flexible uniform package