Waiter (On-site, Copenhagen)

Job summary

The role involves providing excellent service in a vibrant restaurant environment, ensuring guests have a memorable dining experience.

Responsibilities

• Uphold high-quality standards in line with brand guidelines.
• Maintain cleanliness and presentation of the unit, adhering to mood-setting procedures.
• Follow the Guest Journey as per brand standards.
• Handle cash transactions accurately.
• Engage in upselling and cross-selling based on sales strategies.
• Prepare beverages and manage bar operations.
• Be well-versed in the full menu to assist guests with dietary needs.
• Complete internal reporting for closing shifts.
• Meet Key Performance Indicators (KPIs) set by management.

Qualifications

• Experience in hospitality or a similar role is preferred.
• Strong communication skills and a passion for customer service.
• Ability to work in a fast-paced environment.

Skills

• Knowledge of food and beverage service.
• Cash handling and basic math skills.
• Ability to work collaboratively in a team.

Education

• No specific educational requirements stated, but relevant experience is valued.

Tools

• Internal reporting systems for shift management.