Supervisor (Retail)

Job summary

This role involves supporting the Store Manager in overseeing the daily operations of a retail outlet, focusing on achieving sales and productivity goals while delivering exceptional customer service.

Qualifications

• Proven experience in retail sales, particularly within a luxury brand setting.
• Strong communication skills, both written and verbal, at all organizational levels.
• Ability to lead, motivate, train, and develop a team through proactive management.
• Previous supervisory experience in a retail environment is essential.

Responsibilities

Benefits

• Assist the Store Manager in managing overall store operations.
• Provide outstanding customer service and exceed customer expectations.
• Maximize selling opportunities to meet store and individual sales targets and KPIs.
• Ensure till accountability, including processing refunds and price overrides, and cashing up when necessary.
• Access to a diverse range of tailored training and professional development opportunities.
• A dynamic and inspirational work culture.
• Opportunities for career progression.