Staff Forward Deployed Engineer (Remote)

Job summary

This role involves working as a Staff Forward Deployed Engineer within a field-situated product engineering team, focusing on strategic customer outcomes and AI adoption. The position requires close collaboration with customers and various internal teams to address complex technical challenges and contribute to product development.

Qualifications

• Proven experience in software engineering and product development.
• Strong problem-solving skills with the ability to diagnose complex technical issues.
• Experience in collaborating with cross-functional teams.

Responsibilities

• Contribute production-quality code and develop features, bug fixes, and performance improvements based on customer needs.
• Engage with strategic customers to address adoption and retention challenges.
• Diagnose and resolve issues related to product behavior, CI/CD workflows, and infrastructure.
• Provide data-driven recommendations to improve product usage and workflows.
• Drive AI adoption and develop customer-safe patterns for software development lifecycles.

Skills

• Proficiency in software development and engineering processes.
• Strong understanding of CI/CD, API usage, and cloud environments.
• Excellent communication and collaboration skills.

Education

• Relevant degree in Computer Science, Engineering, or a related field preferred.

Tools

• Familiarity with version control systems, CI/CD tools, and cloud platforms.