Solutions Design Manager (Customs, Remote, Europe)

Job summary

This role involves managing the design and validation of customs solutions for strategic global customers, ensuring alignment with operational capabilities. The position is critical for translating customer requirements into scalable solutions and enhancing the commercial process.

Qualifications

• Extensive knowledge of customs processes and solutions.
• Experience in customer-facing or commercially focused roles.
• Strong analytical skills to convert ambiguity into actionable solutions.
• Commercial awareness regarding cost, value, and feasibility.
• Proven ability to manage stakeholders across various functions and levels.
• Ability to work independently without strict guidelines.
• Excellent communication and documentation skills, including presentations and solution materials.

Responsibilities

• Convert complex customer customs requirements into clear solution logic and blueprints.
• Assist in pre-sales activities for complex customs opportunities.
• Validate solutions for commercial viability, compliance, and operational feasibility.
• Collaborate with Sales to refine solution inputs.
• Coordinate with Product, Operations, and Technical teams for internal alignment.
• Develop standardized solution components and reusable packages.
• Ensure alignment between sold solutions and deliverable capabilities.
• Provide insights for continuous improvement post-sale.

Skills

• Strong customs expertise and understanding of customs solutions.
• Analytical and structuring skills.
• Stakeholder management and communication skills.

Education

• Not specified.

Tools

• Not specified.