Pool Club Manager (Hospitality, Remote)

Job summary

Seeking a dynamic Pool Club Manager to oversee a vibrant venue that includes indoor and outdoor pools and a rooftop area, delivering exceptional guest experiences year-round.

Qualifications

• Proven leadership experience in high-volume operations
• Interest or background in wellness services
• Strong emotional intelligence and clarity in communication
• Ability to balance guest experience with business performance
• Attention to detail while maintaining a broader perspective
• Skills in fostering culture and community within a team

Responsibilities

• Lead, motivate, and develop a strong team for the Pool Club
• Ensure smooth daily operations from opening to closing
• Create memorable guest experiences throughout the year
• Develop and manage events across pool, rooftop, and wellness areas
• Drive revenue through strategic planning and upselling
• Maintain high service quality in all areas
• Collaborate with other departments for events and activations
• Manage staffing, scheduling, and cost control
• Be actively present and hands-on in daily operations

Skills

• Leadership and team development
• Operational management in hospitality
• Customer service excellence
• Revenue generation and commercial awareness

Education

• Relevant experience in hospitality management preferred

Tools

• Familiarity with hospitality management software and tools