Network Operations Engineer (Remote, International)

Job summary

We are looking for a skilled Network Operations Engineer to join an international team focused on monitoring, maintaining, and optimizing a global network infrastructure. This role is crucial for ensuring the stability, performance, and security of the network environment.

Qualifications

• Bachelor's degree in Computer Science, Information Technology, Telecommunications, or equivalent experience
• 2-3 years of experience in network operations and engineering, with a strong grasp of TCP/IP, routing, and switching, particularly in Cisco and Palo Alto environments
• Knowledge of Cisco Digital Network Architecture (DNA) center solution and/or Software Defined Access (SDA) is mandatory
• Experience with network monitoring tools and protocols such as SolarWinds, SNMP, NetFlow, and Wireshark
• Familiarity with security protocols, firewalls, intrusion detection/prevention systems, and VPN technologies
• Strong analytical and problem-solving skills, capable of working under pressure and prioritizing tasks
• Background in scripting and automation, preferably with Python
• Relevant certifications (e.g., CCNA, CCNP, ITIL) are preferred but not required

Responsibilities

• Build and enhance the internal capability for Network Operations, maintaining accurate documentation of network configurations and processes
• Monitor and analyze network performance, proactively identifying and resolving issues to minimize downtime
• Respond to alerts, incidents, and requests promptly, adhering to established procedures
• Collaborate with IT teams to troubleshoot and resolve network-related issues
• Configure, install, and maintain network equipment, including routers, switches, firewalls, and load balancers
• Participate in capacity planning and network design discussions to ensure scalability and reliability

Skills

• Strong analytical and problem-solving abilities
• Proficiency in network monitoring tools and protocols
• Experience in scripting and automation

Education

• Bachelor's degree in a relevant field or equivalent experience

Tools

• Network monitoring tools (e.g., SolarWinds, Wireshark)
• Networking equipment (e.g., routers, switches, firewalls)