Network Operations Engineer (IT, Remote)

Job summary

We are looking for an experienced Network Operations Engineer to join a newly established international team responsible for monitoring, maintaining, and optimizing a global network infrastructure. This role is critical for ensuring the stability, performance, and security of the network environment.

Qualifications

• Bachelor's degree in Computer Science, Information Technology, Telecommunications, or equivalent experience
• 2-3 years of experience in network operations and engineering with a strong understanding of TCP/IP, routing, and switching, particularly in Cisco and Palo Alto environments
• Knowledge of Cisco Digital Network Architecture (DNA) center solution and/or Software Defined Access (SDA) is mandatory
• Hands-on experience with network monitoring tools and protocols (e.g., SolarWinds, SNMP, NetFlow, Wireshark)
• Familiarity with security protocols and best practices, including firewalls, intrusion detection/prevention systems, and VPN technologies
• Strong analytical and problem-solving skills, with the ability to work under pressure and prioritize tasks effectively
• Background in scripting and automation (e.g., Python)
• Relevant certifications (e.g., CCNA, CCNP, ITIL) preferred but not mandatory

Responsibilities

• Build and mature the internal capability for Network Operations, creating and maintaining documentation of network configurations, processes, and procedures
• Monitor and analyze network performance, proactively identifying and resolving issues to minimize downtime
• Respond to alerts, incidents, and requests in a timely manner, following established procedures
• Collaborate with IT teams to troubleshoot and resolve network-related problems
• Configure, install, and maintain network equipment, including routers, switches, firewalls, and load balancers
• Participate in capacity planning and network design discussions to ensure scalability and reliability

Skills

• Strong analytical and problem-solving skills
• Proficiency in scripting and automation
• Experience with network monitoring tools

Education

• Bachelor's degree in a relevant field or equivalent experience

Tools

• Network monitoring tools (e.g., SolarWinds, Wireshark)
• Networking equipment (e.g., routers, switches, firewalls)