Marine Travel Consultant (Copenhagen)

Job summary

The role involves managing and coordinating travel arrangements from start to finish, ensuring high-quality service across various travel components such as flights, hotels, trains, and car rentals.

Qualifications

• Experience in the travel industry, aviation, hospitality, customer operations, or similar service roles.
• Fluent in Danish and English, with strong communication skills.
• Ability to work under pressure while maintaining professionalism.
• Structured work approach with attention to detail and ownership of tasks.

Responsibilities

• Serve as the primary contact for travelers via email, phone, or chat, providing advice on travel options and policies.
• Handle changes, deviations, and unforeseen situations effectively.
• Collaborate closely with colleagues and other departments to ensure consistent and professional service.

Skills

• Strong organizational skills and ability to manage multiple tasks simultaneously.
• Proficient in using systems and processes relevant to travel management.

Education

• Relevant experience in a customer service or travel-related role is preferred.

Tools

• Familiarity with travel management systems and communication tools is advantageous.