IT Support Intern

Job summary

This internship role involves providing 1st and 2nd level IT support to internal associates within a global organization focused on life sciences and diagnostics. The position emphasizes a commitment to user assistance and continuous improvement in IT services.

Qualifications

• Currently pursuing an education in IT Support or Data Technician.
• Fluent in English, both spoken and written.

Responsibilities

• Provide hands-on and remote IT support to end-users in a global environment.
• Administer user accounts, permissions, access, and application support.
• Manage procurement, installation, and troubleshooting of IT equipment and services.
• Conduct network patching and general hardware support.

Skills

• Strong communication skills to effectively assist users.
• Curiosity and interest in IT technology and troubleshooting.

Education

• Enrollment in an IT Support or Data Technician program is required.

Tools

• Familiarity with IT support tools and hardware is beneficial.