Host/Hostess

Job summary

As a Host/Hostess, you will be the first point of contact for guests, setting a welcoming tone for their experience with professionalism and attention to detail. Your role involves managing reservations, handling special requests, and ensuring a smooth front-of-house operation.

Qualifications

• Previous experience as a Host/Hostess in the hospitality industry.

Responsibilities

• Communicate effectively with guests about wait times and table availability.
• Manage the waitlist and prioritize seating for reservations and walk-ins.
• Handle special requests for guests, including seating preferences and special occasions.
• Escort guests to their tables, provide menus, and maintain thorough knowledge of menu items.
• Keep the lobby and waiting area clean and organized.
• Ensure tables are set and ready for guests.

Skills

• Strong communication skills and a sharp memory for names and faces.
• Ability to remain calm in fast-paced environments.

Education

• Not specified.

Tools

• Not specified.