Fraud Investigator

Job summary

The role involves investigating fraudulent activities to enhance online trust and protect consumers and businesses. The Fraud Investigator will collaborate with various teams to ensure the platform's reliability and safeguard the brand from misuse.

Qualifications

• Minimum of 2 years of experience in conducting investigations.
• Strong understanding of identifying patterns and outliers related to fraud.
• Developed critical thinking and interpretative skills for translating evidence into reports.
• Proactive problem-solving approach with strong business acumen.
• Attention to detail and efficiency in handling cases.
• Ability to work independently and as part of a team.
• Excellent English communication skills.

Responsibilities

• Conduct fraud investigations and create informative reports for stakeholders.
• Prevent and combat fraudulent behavior on the platform.
• Identify and act on bad actors facilitating fraud.
• Gather online intelligence on fraud trends and develop actionable insights.
• Serve as a resource for other departments regarding evidence of fraud.
• Collaborate with teams to build fraud detection tools and improve investigation processes.

Skills

• Strong analytical and investigative skills.
• Ability to understand complex problems and propose solutions.
• Excellent communication and collaboration skills.

Education

• Relevant degree or equivalent experience in investigations or related fields preferred.

Tools

• Familiarity with fraud detection tools and technologies is advantageous.