Food & Beverage Supervisor

Job summary

The Food & Beverage Supervisor is responsible for overseeing daily operations across various dining outlets, ensuring exceptional guest experiences and smooth service execution. This role requires strong leadership skills and the ability to maintain high standards in a fast-paced environment.

Qualifications

• Experience in managing day-to-day operations of food and beverage outlets, including restaurants, bars, and banquets.
• Previous experience in a luxury hotel setting is preferred.
• Proven ability to deliver professional and engaging service to guests.
• Experience in supervising staff and ensuring compliance with company standards.
• Familiarity with training new employees and maintaining service expectations.

Responsibilities

• Lead and coordinate food and beverage service to ensure guest satisfaction.
• Oversee the opening and closing duties of waitstaff, ensuring all tasks are completed.
• Address guest complaints and service issues positively, involving management as necessary.
• Assist in the setup of front and back-of-house areas to the highest standards.
• Coordinate with kitchen staff regarding special events to ensure smooth operations.

Skills

• Strong attention to detail and professionalism.
• Effective delegation and team support capabilities.
• Knowledge of health, safety, and food hygiene regulations.
• Flexibility to adapt to the demands of a 24-hour operation.

Education

• Relevant experience in food and beverage management is essential.

Tools

• Familiarity with industry-standard service and operational tools is beneficial.