CRM Data & Insights Analyst (iGaming, Remote)

Job summary

This role focuses on transforming CRM campaign data into actionable insights to enhance marketing performance and customer retention in a dynamic iGaming environment. The position requires a blend of technical data skills and business acumen to optimize communication strategies across various channels.

Qualifications

• Experience in data analysis or CRM analytics within a data-driven setting.
• Proficient in SQL and Python for data manipulation and analysis.
• Familiarity with Power BI or similar data visualization tools.
• Understanding of A/B testing methodologies and experimental design.
• Strong analytical, problem-solving, and attention to detail skills.
• Excellent communication and presentation abilities to convey data insights effectively.
• Capability to work independently while collaborating with cross-functional teams.

Responsibilities

Benefits

• Analyze CRM campaign performance across email, push, and SMS channels to uncover trends and optimization opportunities.
• Design, execute, and evaluate A/B tests to improve engagement strategies.
• Build and maintain Power BI dashboards to track key CRM KPIs and provide actionable insights.
• Conduct detailed data analysis using SQL and Python to support CRM initiatives and enhance customer lifecycle performance.
• Collaborate with CRM, product, data, and engineering teams to align insights with business goals.
• Fully remote position with flexible working hours.
• Competitive compensation package with 28 paid vacation days and 3 paid sick days per year.
• Additional seniority leave benefits and a paid birthday day off.
• Strong opportunities for career growth and professional development in an international team environment.