Service Operations Dispatcher

Do you want to be a part of a greener future? Are you looking for an exciting opportunity in a growing industry? Then have a look at this career opportunity to join Vestas.

Region NCE and Global Offshore > NCE > Planning, Denmark

Service Planning Denmark is responsible for the daily coordination and operational steering of service activities across our regions. We ensure stable execution, resource optimization and close collaboration with technicians and field supervisors. The department works in a dynamic environment where fast decision-making and strong structure are essential to secure safe and efficient service operations.

Responsibilities

• Lead the daily operational planning and dispatching of technicians within your assigned service area (no personnel responsibility)
• Secure timely ordering of parts, tools and materials needed for planned and unplanned tasks
• Maintain close follow-up with key stakeholders (technicians, supervisors, planners, warehouse, and support functions)
• Monitor daily plans, react to deviations and re‑prioritize tasks when operational conditions change
• Act as the central coordination point in your area, ensuring smooth information flow and stable execution
• Ensure accurate documentation and high data quality in planning systems
• Support continuous improvements in operational processes and planning quality. Contribute to consistent safety and compliance standards through proper work preparation and coordination

Qualifications

• Experience with planning, coordination or dispatching, preferably from service or operations
• Strong ability to work structured and keep overview during shifts in operational tempo
• Confident decision-maker who can guide the daily workflow and support technicians
• Excellent communication skills and ability to coordinate across multiple stakeholders. Understanding of operational leadership without personnel responsibility
• Strong IT/system skills and interest in working with planning tools
• Proactive, solution-oriented and comfortable handling time‑critical situations
• Experience from technical environments or field service operations. Familiarity with SAP, Sales Force, PowerBi or similar systems will be an asset

Competencies

• Strong organizational skills and the ability to work in a structured and methodical way
• Comfortable making timely and practical decisions in a busy and rapidly shifting work environment. Problem‑solving mindset with the ability to stay calm and focused under pressure
• Effective communication skills, ensuring clear information flow across technicians, supervisors and stakeholders. Solid stakeholder management skills, including consistent follow‑up and alignment across functions
• Strong coordination abilities and the capacity to manage multiple tasks simultaneously
• High sense of ownership and accountability for daily operational performance within own area
• Strong collaboration skills and a team‑oriented approach
• Good IT skills and the ability to work confidently with planning and documentation systems

What we Offer
We offer an exciting position with strong opportunities for professional and personal development within an inspiring and international environment in the renewable energy sector. In Service Planning Denmark, you will work in a dynamic operational setting where initiative, responsibility and structured execution are highly valued.
You will join a supportive team with an open and discussion‑based culture, where new ideas are welcomed and collaboration is key. In this role, you will have a direct impact on the daily performance of your service area and contribute to achieving the short‑, mid‑ and long‑term goals of the region.

Additional information

This position is temporary till 31st of October 2026

Work location: Vestas' office in Videbæk (DK) 
This position requires approximately 5 days of travel yearly.
Please note: We do amend or withdraw our jobs and reserve the right to do so at any time, including prior to the advertised closing date. Please be advised to apply on or before 25.03.2026.

Our commitment to a fair hiring.

 At Vestas, we evaluate all candidates solely based on their professional experience, education, and relevant skills. To support a fair recruitment process, we kindly ask that you remove any photos, dates of birth or graduation, gender pronouns, marital status, or other personal information not relevant to the role before submitting your CV/resume. Your CV/resume should focus on your professional and educational background, along with the necessary contact details (email and phone number). We train our hiring teams in inclusive evaluation and regularly review process outcomes to ensure fairness.

DEIB Statement

 
At Vestas, we recognize the value of diversity, equity, and inclusion in driving innovation and success. We strongly encourage individuals from all backgrounds to apply, particularly those who may hesitate due to their identity or feel they do not meet every criterion. As our CEO states, "Expertise and talent come in many forms, and a diverse workforce enhances our ability to think differently and solve the complex challenges of our industry". Your unique perspective is what will help us powering the solution for a sustainable, green energy future.

BEWARE – RECRUITMENT FRAUD

 
It has come to our attention that there are a number of fraudulent emails from people pretending to work for Vestas. Read more via this link, https://www.vestas.com/en/careers/our-recruitment-process

About Vestas

 
Vestas is the energy industry’s global partner on sustainable energy solutions. We are specialised in designing, manufacturing, installing, and servicing wind turbines, both onshore and offshore. 
Across the globe, we have installed more wind power than anyone else. We consider ourselves pioneers within the industry, as we continuously aim to design new solutions and technologies to create a more sustainable future for all of us. With more than 185 GW of wind power installed worldwide and 40+ years of experience in wind energy, we have an unmatched track record demonstrating our expertise within the field. 
With 30,000 employees globally, we are a diverse team united by a common goal: to power the solution – today, tomorrow, and far into the future. 
Vestas promotes a diverse workforce which embraces all social identities and is free of any discrimination. We commit to create and sustain an environment that acknowledges and harvests different experiences, skills, and perspectives. We also aim to give everyone equal access to opportunity. 
To learn more about our company and life at Vestas, we invite you to visit our website at www.vestas.com and follow us on our social media channels. We also encourage you to join our Talent Universe to receive notifications on new and relevant postings.