Work Schedule
Standard (Mon-Fri)
Environmental Conditions
Able to lift 40 lbs. without assistance, Will work with hazardous/toxic materials
Job Description
Join Thermo Fisher Scientific, a global leader valuing performance, quality, and innovation.
Location/Division Specific Information
Location: Copenhagen area, Denmark
Main focus is a key account in the Copenhagen area
Division: Laboratory Automation
Discover Impactful Work
Repair, maintain, and install Cytomat Products, Digital Science and Automation Solutions (DSAS) products, and 3rd party equipment in Europe.
A day in the Life:
- Schedule and perform on-site maintenance, repair and installation on all Cytomat Products and other LAI system components and instrumentation.
- Perform on-site training relative to system service, maintenance, and basic operation.
- Keep track and maintain your local spare part's inventory.
- Ensure that all documentation related to in-house and on-site support activity is completed accurately and submitted on a timely basis. This includes maintenance of electronic files, Field Service Reports, Service Work Orders and Quotes.
- Diagnose problems over the phone and/or using remote software. Where necessary, follow up with on-site work or dispatch third-party service providers for on-site work. Follow up to ensure problems were resolved to the customer’s happiness.
- Actively monitor the status of contract, warranty and time and material installed customers.
Keys to Success
Education
- Technology diploma in Mechatronics, Electro-mechanical engineering, Electrical or Mechanical engineering, or equivalent.
Experience
- Minimum 5 years practical experience in field service or solving software and lab equipment.
- Validated experience with automation, robots, and/or device instrumentation.
Knowledge, Skills, Abilities
- System-level diagnostic skills using inquiries, observations, system schematics & documentation, software tools, and communications / electrical diagnostic aids.
- Multi-disciplinary technical skills / excellent with software, electrical, and mechanical systems.
- Proficient in computer use, skilled in serial communications cabling, and familiar with basic programming concepts.
- Wiring and pneumatics (schematics, PLCs, power panels).
- Mechanical systems (CAD drawings, fasteners).
- Working proficiency of Momentum software features and operations is a plus.
- Excellent interpersonal communication skills, must have a professional working proficiency in English, additional languages advantageous.
- Strong written and verbal communications skills and shown ability to meet targets and work independently in a quick-paced environment.
You will receive a competitive salary, company car, company pension scheme and will have outstanding development and career prospects in a globally growing company.
Discover 5 reasons to join our team of 100,000+ colleagues worldwide.
