Summer Student Worker (On-site, Copenhagen)

Job summary

This is a six-week summer position for a student to assist in enhancing help sites and developing a knowledge base for customer support related to specific games. The role involves creating clear and engaging content that aids players in navigating the games effectively.

Responsibilities

• Write user-friendly help articles, FAQs, and how-to guides for the games.
• Organize content for easy access by players.
• Maintain a player-centric approach in all written materials.
• Compile and structure a comprehensive knowledge base for all games.
• Collaborate with the support team to identify useful topics and address content gaps.

Qualifications

• Currently studying Multimedia Design, Digital Media, Communication, or a related field.
• Familiarity with MovieStarPlanet and/or MovieStarPlanet 2 from a player’s perspective.
• Residing in Denmark.
• Strong written communication skills in English.
• Organized, self-motivated, and capable of working independently.

Skills

• Experience with web content, documentation wikis, or content management systems is a plus.

Education

• Enrollment in a relevant educational program is required.

Tools

• Main communication language is English.