Finnish Customer Service Representative at Skechers Nordic

Join our international team as a key link between customers, sales teams, and distribution center. This dynamic role focuses on supporting the Finnish market while providing backup coverage for other Scandinavian regions in a fast-paced, collaborative environment.
The physical workplace will be in Esbjerg, Denmark – or potentially from our showroom in Helsinki Fashion Center, Finland, for the right candidate.

KEY RESPONSIBILITIES

• Customer Support & Order Management

  • Manage complete order process for Finnish customers from start to finish

  • Assist wholesale clients via phone and email communications

  • Ensure seamless customer experience through proactive communication

• Sales & Distribution Coordination

  • Support Finnish Sales Representatives with daily operations and trade fair activities

  • Coordinate priorities with European distribution center for efficient picking, packing, and shipping

  • Serve as central communication hub between multiple departments

• Language & Administrative Support

  • Provide Finnish-language support across various company departments

  • Handle diverse ad hoc projects that support business operations

  • Assist other Scandinavian markets as needed

WHAT WE’RE LOOKING FOR

• Required Qualifications

  • Fluency in Finnish (essential) and English. Understanding other Nordic languages is a plus.

  • Strong customer service orientation and min. 2-5 years of experience working in Customer Service

  • Excellent organizational, coordination and communication skills

• Ideal Candidate Traits

  • Trustworthy professional, strong and independent, enjoying teamwork, even at a distance

  • Thrives in collaborative, team-oriented environments

  • Enjoys building strong professional relationships and playing the team

  • Brings energy, structure, and positive attitude to work

  • Comfortable with varied daily tasks and new challenges

  • Detail-oriented with ability to manage multiple priorities

WHAT WE OFFER

• International work environment with diverse, dynamic challenges

• Opportunity to make meaningful impact on business operations

• Role where no two days are the same

• Supportive team atmosphere

• Training and frequent visits to the headquarters in Denmark if based in Helsinki, to ensure great team spirit and teamwork

Application

Please upload your application and CV as soon as possible. We are interviewing on an ongoing basis, so send your application today.

For further information about the job, please contact Customer Service Manager Pernille Mørch.

We encourage everyone to apply for the position, regardless of age, gender, ethnicity, religion, sexual orientation, or disability.

SKECHERS is the world's third largest footwear brand, headquartered in Manhattan Beach, California. With more than 5,300 concept stores globally, SKECHERS offers a wide range of lifestyle and performance footwear, apparel, and accessories for women, men, and children. SKECHERS sales in the Nordic region are handled by SKECHERS' subsidiary Sports Connection from its Nordic headquarters in Esbjerg, Denmark, where we employ more than 550 people across the Nordic region. Today, there are more than 180 shop-in-shops, 4 online shops, and 72 concept stores in the Nordic countries, and this number is expected to increase over the coming years. In addition, SKECHERS is carried by a strong network of approximately 1,900 retailers in the footwear and sports industry throughout the Nordic region. You can read more at www.sportsconnection.dk

About Skechers

Skechers, a global Fortune 500® company, develops and markets a diverse range of lifestyle and performance footwear, apparel, and accessories. Serving over 180 countries and territories, Skechers connects customers to products through department and specialty stores, e-commerce and digital stores, and through our more than 5,300 Skechers retail locations.

Be You - Feel Welcome

Skechers recognises the importance and power of diversity within our business. We ensure that our people processes are fair, transparent and promote equality of opportunity for all employees and job applicants.

 

Reasonable accommodations may be made to enable individuals with disabilities or health conditions, who are otherwise qualified for the job position, to perform the essential functions as detailed above.